bee Terms and Conditions

1 Introduction and Applicability

These Terms and Conditions ("Terms") apply to the bee platform and all associated services. By opening an account, logging in, or using any service on bee, you are considered to have read, understood, and accepted these Terms in full.

bee's services are open only to users who meet the specified age and eligibility requirements. These Terms may be updated at any time and will take effect as soon as the revised version is published. Continued use of the platform after new Terms are published will be treated as acceptance of the updated Terms.

For more general information about bee, please read our About Us page, which covers the platform's purpose and scope in detail.

2 Account Registration

To open an account on bee, users must provide accurate and complete information. It is mandatory to fill in all required details truthfully, including full name, date of birth, mobile number, and email address.

2.1 Single Account Policy

Only one account is permitted per individual, household, or device. If the same person creates multiple accounts, all accounts will be closed immediately and the associated balances may be forfeited.

2.2 Identity Verification

bee may at any time request a copy of a national ID card or passport to verify a user's identity. Withdrawals may be put on hold until verification is complete. bee reserves the right to suspend an account if the user does not cooperate with the identity verification process.

2.3 Account Security

It is solely the user's responsibility to keep their username and password confidential. Sharing account credentials with a third party or transferring an account is strictly prohibited. If you suspect that your account security has been compromised, contact bee's support team immediately.

3 Eligibility and Age Requirement

The minimum age to use bee's services is 21. Any person under 21 is strictly prohibited from opening an account or using the service. If a user is found to be under 21, their account will be closed immediately and any winnings or bonuses will be voided.

• The user must be a resident of Bangladesh.
• Information provided at registration must be genuine and verifiable.
• Any person currently banned by bee may not open a new account.
• This service is not available to persons who are legally incapable of entering into a contract due to a mental or physical condition.

4 Deposits and Withdrawals

The bee platform currently supports deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.

4.1 Minimum Amounts

• Minimum deposit: ৳300 (for all methods).
• Minimum withdrawal: ৳1,000.

4.2 Withdrawal Processing

Withdrawal requests are generally processed within 15 minutes to 2 hours. This time may be extended if identity verification or a security review is required.

4.3 Bank Transfer

For bank transfer transactions, accounts at major commercial banks including Dutch-Bangla Bank, Islami Bank, and BRAC Bank may be used. The name on the bank account must match the name on the bee account.

4.4 Source of Funds

The user confirms that the funds deposited are entirely from a legitimate source. If funds from an illegal source are used, bee reserves the right to close the relevant account immediately and notify the appropriate authorities.

5 Bonuses and Promotions

bee offers various types of bonuses and promotional offers. Each bonus has its own terms, and bonus funds cannot be withdrawn unless those terms are met.

5.1 Welcome Bonus

New members receive a 100% bonus on their first deposit, up to ৳15,000. The wagering requirement for this bonus is 25 times the bonus amount.

Example: A ৳1,000 deposit earns a ৳1,000 bonus, giving a balance of ৳2,000, and ৳1,000 × 25 = ৳25,000 must be wagered before withdrawal.

5.2 Other Promotions

• Weekly bee Festival Reload: 25% of deposit, up to ৳5,000; wagering 20x; can be claimed once per week on any deposit.
• bee Slots Fun Bonus: 50% of deposit, up to ৳8,000; wagering 25x; can be activated once per day when depositing for slot games.
• Cricket bee Special Offer: 30% of deposit, up to ৳6,000; wagering 18x; applicable once during cricket events.
• bee Birthday Gift: Up to ৳2,000; wagering 10x; can be claimed once per year on your birthday.
• Refer a Friend bee Reward: Up to ৳3,000; wagering 12x; added to the account once after each successful referral.

5.3 General Bonus Terms

• Another bonus cannot be added while one is already active, unless a specific promotion states otherwise.
• If a withdrawal is made before the wagering requirement is met, the bonus and any winnings earned from the bonus will be cancelled.
• bee reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If operating multiple accounts to gain bonus benefits is proven, all associated accounts will be closed.

6 Game and Betting Rules

All games and betting activities available on bee are operated by third-party game providers. Each game has its own rules, and it is the user's responsibility to read them before starting a game.

6.1 Game Results

Game results are determined by Random Number Generator (RNG) technology. Once a bet is confirmed, it cannot be cancelled. If a game is left incomplete due to a technical fault, bee reserves the right to settle the game based on the most recent reliable data available.

6.2 Sports Betting

For betting on cricket, football, and other sports, published odds may change at any time. A change in odds after a bet is confirmed does not affect that bet. If a match is cancelled or postponed, the bet will be refunded or settled in accordance with the betting policy.

6.3 Incorrect Odds and Technical Errors

bee reserves the right to cancel bets placed by taking advantage of clearly incorrect odds or technical errors. This clause does not apply to regular bets placed in good faith.

7 User Code of Conduct

All users of the bee platform must follow the established code of conduct. Misconduct, fraud, or any attempt to harm other users is strictly prohibited.

The following activities are strictly prohibited:

• Playing games or placing bets using bots or automated software.
• Attempting to claim bonus benefits using multiple accounts.
• Gaining unfair advantage through collusion or conspiracy with other users.
• Attempting to hack or gain unauthorised access to bee's systems or software.
• Using the service for money laundering or any other illegal activity.
• Harassing or offensive behaviour towards other users.

If a user is found to be involved in any of the above prohibited activities, bee will immediately close the account, forfeit all balances, and notify law enforcement if necessary.

8 Security and Privacy

bee uses SSL encryption and modern security technology to protect users' personal information. Every step of financial transactions is carried out through encrypted channels.

Full details of how users' personal information is collected, stored, and used are provided in bee's Privacy Policy. That policy also forms an inseparable part of these Terms and Conditions.

• Personal information may be shared with third parties in accordance with applicable law.
• Necessary information will be exchanged with payment providers to verify financial transactions.
• Two-factor verification (OTP) is used to protect account security.

9 Responsible Gaming

bee believes that gaming and betting should be enjoyed as a form of entertainment. We are aware that excessive play can lead to financial or personal difficulties.

bee provides several responsible gaming tools to support users. Visit our Responsible Gaming page for details on setting play limits, taking a temporary break, and applying for permanent self-exclusion.

• Users can set their own daily, weekly, or monthly deposit limits.
• The option to temporarily suspend an account is available.
• A request for permanent self-exclusion from the service can be made through the support team.
• bee is always vigilant in preventing minors from attempting to open an account.

10 Account Suspension and Closure

bee may suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any clause of these Terms and Conditions.
• Failure to respond to an identity verification request.
• Evidence of fraudulent or suspicious activity.
• If it is proven that the account is being operated by a minor.
• An account that has been inactive for an extended period (in accordance with the applicable policy).

10.1 Account Closure by the User

Users may request account closure at any time. Any remaining balance must be withdrawn before submitting the request. Any active bonuses will be cancelled. A request to close an account can be submitted via 24/7 live chat or email.

11 Limitation of Liability

To the maximum extent permitted by applicable law, bee accepts no liability for the following:

• Financial losses arising from the user's own decisions.
• Internet disconnection or issues with the user's device.
• Errors occurring in a third-party game provider's system.
• Disruption to the service due to force majeure.

bee does not guarantee winnings in any game or betting activity. All gaming and betting activities carry risk, and it is assumed that the user accepts that risk knowingly.

12 Changes to Terms

bee reserves the right to change, add to, or cancel these terms and conditions at any time. For significant changes, users will be notified via their registered email or through a notice on the platform.

Continuing to use the service after updated terms are published will be considered acceptance of the new terms. If you object to any change, stop using the service and submit a request to close your account.

12.1 Dispute Resolution

Any dispute relating to these terms must first be addressed by contacting bee's support team directly. The Frequently Asked Questions (FAQ) page may also be helpful for general queries and issues.

12.2 Contact

If you have any questions about these terms, contact bee's support team via 24/7 live chat or email. Our support team can assist in both Bengali and English.